Testimonials 2025

Pro-Sen have been brilliant from start to finish. We were becoming so overwhelmed and had no idea where to turn for support with our appeal for our three year old son, who recently had his EHCP needs assessment request rejected.

Upon speaking to Pro-Sen for an initial chat, you could feel their expertise and passion in an instant. Each one of the team have their own story and are incredibly well placed to support parents who want the extra support. The documents they pull together to support your appeal are nothing short of amazing. 

Their communication throughout the process is second to none. Because they have all been through this journey themselves, they can also offer sincere empathy and guidance. The evidence they supported us in pulling together resulted in our son getting his needs assessment application overturned, without going to tribunal. We are the most grateful parents and would recommend Pro-Sen to anybody in the same situation. AW Staffordshire - Refusal to Assess overturned prior to the Hearing date - February 2025

Pro Sen are extremely professional and have vast SEND knowledge. With their lived experience they also show great empathy which gives reassurance and comfort in knowing they have everything in hand. They are highly committed and have a real understanding of what you are going through as SEND parents and prepare you for the challenges of this very overwhelming process. They were successful in securing a private independent school and all the much needed provisions for our daughter’s EHCP. I would whole heartedly recommend their services. CW - Newcastle Upon Tyne - Placement at an Independent Specialist School - March 2025

We would like to express our deepest gratitude to Pro-Sen Initiative for their unwavering support, dedication, and expertise throughout the tribunal process. From the very beginning, they were professional, compassionate, and incredibly thorough in helping us navigate a system that felt overwhelming at times.

Thanks to their hard work and commitment, we achieved the outcome we had hoped for: securing a place at the specialist school that is truly the right fit for our son. It’s hard to put into words how much this means to our family. Knowing that he will now have the environment and support he needs to thrive has lifted a huge weight off our shoulders.

We are so thankful for the time, care, and attention Pro-Sen Initiative put into every detail of our case. Their guidance was invaluable, and we genuinely couldn’t have done it without them.

Thank you again, from the bottom of our hearts. GW - Leicestershire - Placement at Independent Specialist School - April 2025

Pro-Sen have been an incredible support throughout the process of appealing Sections B, F and I of my son’s EHCP. Their advice, dedication and clear communication have been invaluable - I truly couldn’t have done it without them. They guided me through every step of the tribunal process and have been amazing. Thanks to their support, the local authority have agreed to my chosen placement prior to the hearing, and everything else has now been resolved. Pro-Sen played a huge part in making that happen. I’m so grateful - thank you again for everything! IF - Staffordshire - Placement at an Independent Specialist School - May 2024

From the moment we contacted Pro-Sen Initiative, we knew we were in capable and compassionate hands.

Our daughter needed a specialist placement that truly understood her needs — a setting where she could thrive academically and emotionally. Navigating the system on our own had left us feeling overwhelmed and unsure of the next steps.

The team at Pro-Sen Initiative took the time to listen carefully, acknowledge our daughter’s individual needs, and advocate adeptly on her behalf. Their knowledge of the SEND system, paired with their genuine commitment to supporting our family, has been invaluable in these uncertain times.

Thanks to their dedication, our tribunal was an amazing success, and our daughter now has specialist placement that is perfectly suited to her — a nurturing environment where she can flourish.

What stood out the most was their personal approach. It never felt like we were just another case — they were genuinely invested in our daughter’s wellbeing and future.

We are beyond grateful to Pro-Sen Initiative for changing the course of our daughter’s educational journey. Their service is nothing short of life-changing, and we wholeheartedly recommend them to any family seeking expert guidance and support. - SB - Staffordshire - placement at an Independent Specialist School - May 2025

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Pro-SEN: A Lifeline for Our Family

We are beyond grateful to Pro-SEN for their incredible support over the past 3-4 years. As parents of twin daughters with very different special educational needs - one with ASD and the other with specific learning needs - we faced a long and often overwhelming journey through the SEND system.

Pro-SEN stood by us through five SEND tribunals, offering not only expert guidance but also genuine care and understanding. Their dedication and professionalism ensured that both of our daughters now have EHCPs that truly reflect their needs and are placed in specialist settings where they are thriving.

What sets Pro-SEN apart is their compassionate approach, combined with deep technical knowledge of SEND law and the education system. They listened, they understood, and they fought for our girls as if they were their own. Thanks to them, our daughters now have the support they need to flourish.

We cannot thank Pro-SEN enough. Their impact on our family has been life changing. Eternally Grateful Parents of Twin Girls. - N & J - Staffordshire - Placement at two Independent Specialist Schools - May 2025

From start to finish, Pro-Sen have been incredibly supportive. As a parent navigating such a complex and often overwhelming process, it’s easy to feel isolated and unsure. But Pro-Sen made me feel seen, heard, and never alone. They empowered me to keep fighting for my daughter, reminding me that I was right to advocate for her needs. Their knowledge of the entire system is nothing short of exceptional—there wasn’t a single question they couldn’t answer. I’m so grateful for their guidance, expertise, and compassion. Thank you, Pro-Sen. LP - Staffordshire - Refusal to assess overturned prior to Hearing date - May 2025

I just want to say a big thank you to Julia and the rest of the team at Pro-Sen for supporting us through this appeal process.

We could not have done this without your help and support, and I’m so happy that my son will now be starting his school placement in September, at an independent specialist to meet his needs, and the fact that the LA conceded before it reached our tribunal date is amazing.

You are all just brilliant at what you do. Thank you! L from West Midlands - Placement at an Independent Specialist school - June 2025